GET AN IT DEPARTMENT

That truly considers being part of your business - seamless, integrated IT support

UNLIMITED USE

GET AN IT DEPARTMENT

That truly considers being part of your business - seemless, integrated I.T support

UNLIMITED USE

Extend and Enhance your IT Department

Our range of packages give you the freedom to extend as much or as little of your IT Department as you want.

Whether it’s 1st/2nd line desktop support to cover holidays/sickness to a fully managed solution, you will benefit from industry leading SLAs, a team with decades of experience and a personal approach to IT.

As part of our robust on boarding process, we get to know you and your business, so we really do become an extension of your in-house team.

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COST CALCULATOR

Calculate Your Cost

WHAT'S INCLUDED
IN MY CONTRACT

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15 MINS CRITICAL SERVICE LEVEL AGREEMENT

Fed up with logging tickets and getting automated responses? With Giotech expert help is always at hand you receive instant phone support from our experienced engineers.

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PROACTIVE NETWORK & SERVER MAINTENANCE

Windows updates, patches and firmware updates are applied to servers, workstations and core infrastructure devices to ensure the network is not open to vulnerability or software bugs.

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UNLIMITED SUPPORT & MAINTENANCE

We are there when you need us, & working in the background to keep your systems up & running.

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ON-SITE IT AVAILABLE WHEN NECESSARY

If it can’t be resolved remotely, one of our IT support engineers can be there in a jiffy.

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FLEXIBLE CHANGE PROCESS - BOLT ON ITIL

Take the hassle out of user/device changes. We work to your policy.

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INITIAL 90 DAY TRIAL
NO COMMITTMENT

Our clients choose to stay with us. That’s why we offer a 90 day trial period.

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REGULAR BUSINESS IT STRATEGY & GOALS

We work together to ensure you have the best IT infrastructure and future-proof it for business developments.

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MANAGEMENT OF 3RD PARTY SERVICES

We become the extension to your in-house team & liaise with 3rd party suppliers on your behalf.

SWITCH

TO GIOTECH

ENQUIRE NOW

48 HRS

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ESSENTIALS PACKAGE
FROM £20

PER USER, PER MONTH

  • Unlimited Remote Support
  • Change Management
  • Monitoring
  • Patch Management
  • Scheduled Maintenance
  • IT Audit and Roadmap

ENQUIRE NOW

INC

15MINS SLA

ESSENTIALS PLUS
FROM £30

PER USER, PER MONTH

  • Enhanced SLAs
  • Unlimited Remote Support
  • Change Management allowance
  • Monitoring
  • Patch Management
  • Scheduled Maintenance
  • IT Audit and Roadmap
  • Dedicated Account Manager

ENQUIRE NOW

15MINS
SLA

UNLIMITED
FROM £45

PER USER, PER MONTH

  • Industry Leading SLAs
  • Unlimited Remote Support
  • Unlimited Change Management
  • Monitoring
  • Patch Management
  • Scheduled Maintenance
  • IT Audit and Roadmap
  • Dedicated Account Manager

ENQUIRE NOW

OUR CUSTOMER REVIEWS

  • Giotech have assisted us in centralising the technical needs of our 9 Retail outlets.
    — Feng Sushi
  • Moving office isn’t easy, but I am glad we had Giotech on board to assist us and take away what can be the biggest headache when doing a move.
    — Fine Fair
  • I would like to mention that the on boarding and support tickets that have been dealt with thus far has been a breath of fresh air compared to the two previous IT firms we worked with!
    — Quanta Group
  • Having been a Giotech client for what is now a decade, I am not sure what else needs to be said. I would highly recommend them!
    — Ocean Holidays
  • Thanks so much, the migration has been a great success. Fetch greatly appreciate your efforts and the efforts of the whole team at Giotech, please pass on our thanks to the team.
    — Fetch Media